For information, contact us at +39 3664212591
Search
× Home About us Shoes Discount FAQs Contacts
Search the catalogue
Search

FAQs

 

I don’t have a business activity, I’m a private buyer, can I view the prices and make purchases via internet?

No, we do not sell directly to the public and so we cannot allow you access to our catalogue, this area is reserved exclusively for those in possession of a VAT number and whose business activity is retailing footwear, clothing or accessories.

How can I make a return?

Any disputes concerning faulty or damaged goods  must be sent in writing to Alsido via e-mail or by contacting us on n°+ 39 3664212591. The authorised returns must be sent to Alsido Calzature in free port, equipped with a correct packing list.

Do the prices quoted on the  website include VAT?

No, the prices indicated  on the website do not include VAT. Unless there are variations in the rate,  VAT is applied as 22% of the selling price.  

I haven’t found the answer to my question here, what do I do now?  

Contact us on n° +39 3664212591. Operative from Monday to Friday from  9am to 6pm, or send us an e-mail to info@alsidocalzature.com